Each year Nicky Jurd puts together a list of what she thinks will be the digital trends for the next 12 months. This workshop is about understanding what’s on the horizon, what has changed from a customer perspective in their digital world, and what you might be lagging on because the digital world is moving very quickly!

This is a practical workshop about building your business. This isn’t one where we talk about flying cars, or robots cooking your dinner when you are not home. These are the trends Nicky believes will have the most significant impact on your business in 2024 and are the most important for businesses to have on their radar.

Topics covered will include AI, Hacking and Protection, Shopping Trends, Personalisation, Voice Activation, Subscriptions and looking after your staff.

About Nicky Jurd

Nicky Jurd is a friendly and approachable geek with an expert skillset encompassing websites, apps, SEO, search engine marketing, social media and online security. Nicky started her company Precedence back in 2000 when the Internet was still shiny and new. She has a strong emphasis on creating profitable websites for their client base of small and medium Australian businesses. Her specialty is in composing and delivering informative, audience-driven training around the effective engagement of customers by small business people through the use of web tools and social media.